Customer Service _ Chinese Speaking

QUESS CORP VIETNAM

Recruitment Information

1. Work location: Overseas
2. Industry: Customer Service
3. Job level: Entry Level
4. Job type: Permanent
5. Salary: 1,000 - 1,200 USD

 

Job description

- Contact mobile app game customers to understand their experience in using the company's mobile apps

- Flexibly apply company's game expertise and service skills, to offer customers maximum user satisfaction

- Collect feedback on the company's mobile apps (using chat tools) for suggestions to improve product and user experience

- Encourage app users and remind them to use the app games platform regularly

- Provide online guidance for players of the various app games, organize player activities, and establish positive relationship with them

- Recruit app players/customers via game platforms, online forums, chat tools, etc.

- Organize players to enter games, improve players’ perception of the game, and increase loyalty and usage.

Job Requirement

- Enjoys gaming and have certain game experience background

- Customer service-oriented with good Chinese communication skills to communicate with customers/players. Prior experience in telesales is a plus.

- Have strong learning ability with strong sense of team spirit

- Able to use online chat tools and apps effectively

- Highly motivated and enjoys online gaming app industry to promote the company's apps.

Required Job Skills

Chinese Customer Service

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