When it comes to interviews, job seekers often fear
off-the-wall questions, awkward interviewers, or accidentally
showing up late.
But there’s another stressor that can be just as crippling:
You’re asked a question, and you know your answer - but you also
know it’s not the answer the interviewer wants to hear.
Here’s an example: You show up to the scheduled meeting, and
the hiring manager leads you through an open-concept workspace to
his office. He turns to you and asks, “So, what do you think of
shared office spaces?”
The “right” answer - the one he obviously wants to hear - is,
“I think they’re great! I love collaborating and interacting with
my co-workers all day, every day.”
But what if the response that actually rings true for you is
the very opposite - that you like working independently and you’d
prefer to shut yourself in a nice, quiet office and focus on your
work without constant distraction?
You want the job, of course, but you also don’t want to
flat-out lie and land yourself in a position that isn’t a great fit
for you. To figure out where to draw the line, keep these four tips
in mind.
1. Realize You Don’t Actually Know What the Interviewer Wants to Hear
If candidates always knew what their interviewers wanted to
hear, there probably wouldn’t be so many people who respond to the
infamous “What’s your biggest weakness?” with “Perfectionism.”
Because as many hiring managers will tell you, that’s exactly what
they don’t want to hear.
In many cases, interviewers want you to be candid and honest
about your shortcomings. Yes, they are looking for particular
qualities and experience, but they also want to know that you’re a
person,not a robot. For example, a hiring manager who asks you to
recount a mistake you made truly wants to hear about your blunder
(and how you learned from it, of course) - not that you’ve had a
miraculously mistake-free career.
You may think your answer isn’t what the right one - but it
may actually be the breath of fresh air that lands you the
job.
2. Rephrase if Possible
In some cases, you may be able to be honest with your response
while still putting yourself in a good light.
For example, maybe your interviewer asks you how you handle
stress. The honest answer? It usually sends you into a complete
emotional breakdown - you burst into tears or start snapping at
everyone who comes within 10 feet of your cubicle.
But, that’s probably not going to inspire much confidence in
the hiring manager. So, consider how you can rephrase in an honest
but more positive way by focusing on how you are working to improve
in that particular area.
“When I face a stressful situation, there are times when I let
the pressure get to me. However, I’ve realized that what really
helps is breaking down tasks into more manageable pieces and
focusing on just one portion at a time. I’ve found that when I
approach a stressful situation that way, I’m able to complete the
task more efficiently and with a level head.”
3. Ask More Questions
When you assume you know exactly what the interviewer is
looking for, you can box yourself in to the thinking that right
answer is a black or white issue. However, by asking a few
clarifying questions, you can speak honestly while still
positioning yourself in a good light.
Consider the example of the open-concept workspace. Assuming
you don’t want to work alone all the time, you could answer the
question with, “I enjoy collaborating with my co-workers, but when
I really need to focus, I prefer to work independently, in a quiet
area. I see you have a pretty open office here - are there any
quiet spaces employees can go to get away from distractions?”
You’re being completely honest, while showing your flexibility
- and most importantly, you’re digging in to figure out if the role
is truly right for you. Because just as the company is evaluating
you, you’re also evaluating the business and the open position. For
your future career satisfaction, it’s important to avoid just
aiming to please, but to dig in to figure out of the role is
actually a good fit for you. Which brings me to:
4. Know Your Deal Breakers
In the end, you have to know what’s truly a deal breaker for
you and let that be your guide, rather than focusing on how to
answer the question in a way that appeals to the interviewer.
For instance, if you want a role that requires absolutely no
contact with customers, then an interviewer asking, “How do you
handle angry customer calls?” is likely a sign that you won’t be a
good fit for the position.
On the other hand, maybe you don’t handle stress well - but
it’s something you’re working on, and you know that most
challenging, career-advancing positions are going to encompass some
level of stress. In that situation, it may not be a complete deal
breaker, and would be worth it to formulate an answer that is both
honest and appealing to your interviewer.
Of course you want your interview answers to be music to the
hiring manager’s ears. But you also don’t want that to get in the
way of landing a job you love. Strike the right balance—while still
being honest—and you’ll be on track for a career that’s a perfect
fit for you.